Legal
Privacy Policy
How SufraBox collects, uses, and protects your information across our milk delivery platform.
Information We Collect
When you subscribe to a delivery plan, contact us, or use the SufraBox customer, shop owner, or staff apps, we collect information such as your name, phone number, email address, delivery address, and payment preference. We only collect what's needed to schedule and bill your deliveries.
How We Use Your Information
We use your information to:
- Schedule and deliver your daily, weekly, or monthly milk subscription
- Generate accurate monthly invoices and track your payment history
- Contact you about your delivery schedule, balance, or account
- Improve our delivery routes, service areas, and platform features
- Respond to inquiries submitted through our contact form
We do not sell your personal information to third parties.
Information Sharing
Your delivery details are shared only with the SufraBox team members and delivery staff needed to fulfil your order, and with the shop you subscribe through where applicable. We may disclose information if required by law.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure across our platform, including the shop owner, staff, and customer apps. However, no method of transmission over the internet is completely secure.
Cookies
Our website may use cookies to improve your browsing experience and remember your preferences.
Your Rights
You can request to review, update, or delete the personal information we hold about you by contacting us at hello@sufrabox.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, reach out via our contact page or email hello@sufrabox.com.